Key skills
PHPCommunication
About this role
Role Overview
- Assisting with the collection, review, and organisation of KYC/AML documentation.
- Maintaining accurate and up-to-date records in line with regulatory requirements.
- Supporting the remediation of client files and ensuring completeness of documentation.
- Liaising with internal stakeholders to gather missing information or clarify discrepancies.
- Tracking progress, logging outstanding items, and escalating issues where necessary.
- Ensuring consistency and accuracy across all administrative outputs and documentation.
- Supporting additional administrative tasks related to the wider compliance project.
Requirements
- Proven experience in an administrative or document management role, ideally within a regulated or professional services environment.
- Strong attention to detail and organisational skills.
- Ability to manage multiple cases simultaneously while following strict procedures.
- Clear written and verbal communication when requesting documentation or clarifying information with stakeholders/clients.
- Comfortable working with confidential information and following strict processes.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Familiarity with KYC/AML processes is a plus, but not essential.
Benefits
- HMO on Day 1 + Free coverage for 2 dependents after 2 years
- Life Insurance
- Government-mandated benefits
- 20 Annual Leave Credits
- 13th-month pay
- Birthday & Bereavement Leave
- Travel Subsidy
- Staff House Accommodation (within certain distance)
- Free Shuttle Service
- Free Lunch & Uniform
- Perfect Attendance Bonus
- Onboarding Training
- Monthly Engagement Activities
- Birthday Gift & Weekly Treats
- Christmas Hamper & Anniversary Gift
- Opportunity to Travel
- Referral Bonus Refer a friend and get up to PHP 8,000 via GCash for every successful hire in this role!