HR Director

Role Overview

• Serve as the primary HR leader in the Philippines, with ownership of both strategic HR leadership and day-to-day HR execution.
• Partner closely with senior leadership locally and globally to align HR strategy, talent priorities, and organizational needs with business objectives.
• Act as a strategic liaison between US-based/global leadership and the Philippines workforce, helping translate business expectations, organizational culture, and local market realities in a matrixed environment.
• Provide strategic HR counsel on workforce planning, organizational effectiveness, talent development, and change management.
• Support business growth by building trusted relationships with leaders and delivering practical, business-focused HR solutions.
• Lead core HR operations across employee relations, compliance, HR administration, recruitment, onboarding, performance management, talent development, and related HR processes.
• Build, strengthen, and refine scalable HR processes, infrastructure, and governance practices to support a growing organization.
• Establish, implement, and maintain HR policies, procedures, and frameworks that promote consistency, clarity, accountability, and operational effectiveness.
• Balance immediate business demands with long-term HR infrastructure building and continuous process improvement.
• Identify opportunities to streamline HR operations, improve service delivery, and strengthen execution across the function.
• Lead and support talent initiatives across recruitment, onboarding, workforce planning, performance management, succession support, leadership development, and employee growth.
• Strengthen performance management practices to support accountability, development, feedback, and alignment with business expectations.
• Support organizational design and talent planning efforts that align workforce capabilities with business priorities.
• Help foster a high-performance culture while navigating change, growth, and shifting priorities.
• Partner with leadership to attract, retain, and develop talent in support of organizational needs.
• Ensure full compliance with Philippine labor laws, statutory requirements, and other applicable employment regulations.
• Manage complex employee relations matters, investigations, conflict resolution, and workplace issues with sound judgment, discretion, and fairness.
• Advise leadership on employee matters, policy interpretation, disciplinary issues, and organizational risk.
• Maintain consistent application of HR policies and practices to promote fairness, clarity, and legal compliance.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field required; advanced degree preferred.
• Minimum of 12-15 years of progressive HR experience, with at least 8-10 years in a leadership role.
• 5+ years of experience leading country-level HR in a Global Business Services (GBS) environment, with preferred experience leading or supporting HR operations at a regional or global scale.
• Demonstrated experience serving as the primary HR leader for a country, business unit, or geography; standalone in-country leadership experience strongly preferred.
• Experience in start-up, build-up, or rapidly evolving HR environments as part of a core leadership team strongly preferred.
• Deep expertise in Philippine labor law, employee relations, compliance, and case management.
• Experience supporting global or multinational organizations, including partnership with US-based or international stakeholders.
• Proven ability to operate effectively within a matrixed organization and navigate Western corporate expectations while localizing HR practices appropriately within the Philippine context.
• Strong background in HR business partnering, employee relations, compensation and benefits, talent management, organizational development, and HR operations.
• Demonstrated success building, stabilizing, or transforming HR processes in high-growth, transitional, or evolving environments.
• Strong business acumen and proven ability to influence and collaborate across all levels of the organization, including senior leadership.
• Working knowledge of the Philippine Data Privacy Act and related requirements governing employee data handling.
• Familiarity with Philippine labor practices related to overtime, holidays, night differential, and shift-based workforce considerations.
• Strong English verbal and written communication skills, with the ability to communicate effectively with local and global stakeholders.
• Strong leadership, interpersonal, and stakeholder management skills.
• High level of professionalism, discretion, resilience, and sound judgment.
• Preferably available to start immediately, though not required.

Benefits

• Flexible work arrangements
• Professional development opportunities