Sales Development Representative, SDR

Role Overview

• Initial contact: You are the first point of contact at uptain for interested prospects.
• Phone & email: You contact leads who have shown interest in our solutions.
• Relationship building: You identify who the right contact person is for us.
• Needs analysis: You determine the needs of interested parties.
• Appointment setting: You schedule follow-up meetings for your colleagues in Sales and answer initial questions.
• You will also be involved in outbound sales!

Requirements

• Some prior experience in sales or customer-facing roles
• Interest in e-commerce and digital trends
• Ability to persuade people over the phone with clear communication
• Strong communication skills, goal orientation, and assertiveness
• High level of commitment and reliability toward customers
• Excellent self-organization and personal accountability
• Strong English skills, as we also have international prospects
• In general: You don't need to know everything, but you must be willing to learn!

Benefits

• Choose your preferred operating system: Mac, Linux, or Windows — you pick, and we provide the device.
• We offer monthly “up-Shops” — our internal team trainings, plus conferences and further training courses.
• Flexible working hours — you can start and finish as you wish; your schedule is up to you.
• An Urban Sports Club membership gives you access to many sports activities in your city.
• Be open to new ideas — we are too! Your creativity and autonomy are encouraged.
• We close the office between Christmas and New Year so our team can spend time with their families.