Serve as first responder to alerts across revenue feed accuracy, SEM bidding, and target delivery: diagnosing issues, escalating as needed, and documenting incidents with clear timelines, root causes, and resolutions.
Own management of automated location targeting and bidding systems, maintain alerting scripts infrastructure, and support testing and validation as automation is further developed.
Marketing launch management, partnership tracking integration and reporting, and vendor relationships for paid app partners.
Deliver Looker and SQL-based reporting as needed and own marketing data accuracy monitoring.
Own marketing invoice and PO management and run the monthly vendor invoice approval process.

5+ years of relevant experience in SEM operations, marketing operations, digital marketing, or a related field.
Bachelor’s degree in a quantitative field (Statistics, Business, Economics, Mathematics, Data Science, or similar); an MBA or Master’s is a plus but not required alongside sufficient work experience.
Proficiency in Google Ads and Microsoft Ads, with total comfort navigating campaign structures, bid strategies, budgets, and bulk operations.
Strong working knowledge of Looker (or similar BI tools) and SQL, including the ability to build/troubleshoot dashboards, write queries for data pulls/QA, and understand relational data models.
Expertise in spreadsheets (Google Sheets / Excel), specifically regarding complex formulas, pivot tables, data validation, and integrating sheets into operational workflows.
Detail-oriented and operationally minded, thriving on system accuracy, proactive discrepancy detection, and clear process documentation.
Clear and proactive communicator comfortable escalating issues, writing incident summaries, and collaborating across Marketing Analytics, Product, Engineering, and Finance teams.
Resourceful self-starter capable of managing multiple concurrent workstreams with minimal oversight, effectively prioritizing between monitoring, recurring tasks, and ad hoc requests.

Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world

Manager, SEM Operations

Key skills