Contribute to high-level strategic planning, with a specific focus on defining content production and delivery objectives across all platforms
Advise the Senior Director and leadership team on priority actions to achieve departmental objectives
Clearly convey organizational priorities and expectations to employees and partners
Lead the recruitment process for your team and support hiring initiatives across other departments
Supervise and direct all technical staff in the region
Provide a work environment that fosters commitment, engagement, innovation and high performance
Evaluate performance and determine staff training and development requirements
Plan succession for staff under your purview to ensure business continuity
Participate in various local, regional and national committees upon request
Keep up to date on new technology and workflows in the radio, television and digital industries
Assess operating budget needs, recommend solutions to management and monitor expenses in line with allocated departmental budgets
Oversee daily operations with the support of two producers, ensuring all activities comply with CBC/Radio-Canada technical, production and journalistic standards, as well as HR and Finance policies
Develop close working relationships with English Services, Regional Media and other components to maximize collaboration and resource co-ordination
Advise production teams and media partners on the various processes and available resources, as well as on monitoring adherence to production standards
Co-ordinate logistics (travel, security, communications and transmission) for major regional deployments
Fulfil other duties and responsibilities associated with the position of Senior Operations Manager as required.
Requirements
Five (5) years’ leadership and/or people management experience
Five (5) years’ experience in broadcasting (digital, television, radio) or a related field
Solid leadership skills, along with the ability to influence and engage teams
Proven strategic and interpersonal skills
Ability to clearly articulate strategic direction and objectives
Outstanding critical thinking skills, coupled with the ability to analyze complex situations and resolve issues in a timely manner
Strong understanding of broadcast and digital technologies and workflows
Ability to manage and track multiple projects and priorities simultaneously under tight deadlines
Tact, diplomacy and professional judgment
An innovative mindset and a willingness to challenge and improve existing tools and processes
Strong written and verbal communication skills in both English and French
Willingness to travel regularly
Ability to work effectively for extended periods of time under pressure and on weekends when necessary