Key skills
ITSMSaaSAtlassianCommunication
About this role
Role Overview
- Collaborate with your peers in Advisory Services to align on strategic outcomes
- Partner with customers to help solve their business challenges
- Identify and promote opportunities for service and product expansion
- Cultivate deep industry and solution expertise
- Create technical solution content and prescriptive guidance
- Partner with non-customer-facing teams across Atlassian
Requirements
- 6-8 years of experience within SaaS companies
- 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders
- Demonstrated expertise in ITSM
- Experience with popular best-in-breed products in the ITSM space and Atlassian ecosystem
- Background in IT operations roles
- You're fluent in English, and are able to use German as second language for business communication.
Tech Stack
- ITSM
Benefits
- health and wellbeing resources
- paid volunteer days