Procurement Operations Specialist

Role Overview

• Manage and develop and improved corporate purchasing credit card program (50%)
• Manage the Amex cardholder lifecycle including evaluating new card requests, approving card applications, training new cardholders, and canceling inactive/ departed employee accounts.
• Reconcile and integration transactions monthly
• Perform ongoing program administration including processing limit increases, supporting declined transactions and managing periodic reporting needs.
• Resolve purchasing and invoice issues (15%)
• Manage dedicated support mailbox to resolve invoice escalations from Accounting , responding within set timelines
• Investigate in Workday Financials to find purchase order, invoice, and payment details
• Communicate effectively with staff in Accounting, Sourcing, and outside of Finance to identify solutions
• Drive resolutions, within set timelines
• Customer support for staff (15%)
• Provide training and support documentation to help staff purchase and process payments successfully
• Host 1:1 and team trainings on key Workday business processes
• Manage dedicated support mailbox to resolve staff issues around invoices, requisitions, POs, and more
• Maintain knowledge of organizational purchasing policies and guide staff to purchase within policy
• Steward purchasing data (15%)
• Update Buyers and Requestors on POs and requisitions
• Close inactive or expired POs within established timeline and criteria
• Maintain cost center approval matrices
• Work proactively to find opportunities to automate related manual tasks
• Execute select purchasing tasks (5%)
• Approve low dollar, low risk requisitions (e.g., Staples)
• Reassign invoices and requisitions across cost centers, as needed
• Maintain cost center approval matrices

Requirements

• 2-4+ years’ experience in highly operational, project management and internal client services roles
• Exceptional customer service orientation with strong follow through
• Core Excel skills – can create and format spreadsheets for clarity and usability; work with PivotTables to summarize and analyze data; sort, filter, clean large data sets; do basic data validation
• High attention to detail and near-obsession with accuracy and organization
• Passionate about running a “tight ship”
• Track record of working successfully in a time-bound environment
• A true self-starter – investigates issues thoroughly before asking for help, prioritizes independently, follows through without requiring follow-up
• Clear written and spoken communication style
• The ability to travel 2-3 times a year to College Board offices or on behalf of College Board business.

Benefits

• Annual bonuses and opportunities for merit-based raises and promotions
• A mission-driven workplace where your impact matters
• A team that invests in your development and success