Leads a team of General Managers for corporate restaurant operations
Ensures people development, product quality, customer satisfaction, image management, restaurant profitability
Execution of all company policies, procedures, programs and systems
Provides quality customer service to build and maintain a customer base
Set the tone for a high performing, positive and quality focused market
Identify new opportunities for sales growth and create a vision for the market’s direction

High School Diploma or GED required
College degree preferred
Three to five years progressive management experience required
Successful track record in management with Papa John’s preferred
Serv-safe/Local or State Food Service Certification preferred
Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
Ability to effectively communicate, inform, and influence senior leaders
Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Director of Operations

Key skills