Key skills
CommunicationTime Management
About this role
Role Overview
- Discover new sources of content available on the web
- Review content processing alerts
- Bring new ideas and concepts forward for effective troubleshooting
- As a subject matter expert, address content-related inquiries
- Proactively follow up with content providers and internal teams
- Track processing state and generate content usage reports
- Create, update, and document content onboarding processes
- Review documents for property categorization and tagging across processing pipeline.
Requirements
- Outstanding oral and written communication skills
- 0-4 years of data entry and/or data maintenance experience
- A high aptitude and willingness to learn
- Knowledge of MS Office, Google Suite, Linear, Notion, Creation of SOPs
- Ability to distill and explain complex issues in simple terms
- Energetic and creative individual
- Effective time management and task prioritization
- Ability and interest to work independently
- Must be able to work a late shift to support the U.S. revenue team
- Bachelor’s Degree
- Experience with financial information / data and analyst workflows.
Benefits
- AlphaSense is an equal-opportunity employer
- Reasonable accommodation for protected disabilities