UX Content Strategist

Role Overview

• Creates in-depth, compelling communications and positioning on a range of subjects
• Exercises decision making authority and interacts with user experience test subjects
• Displays versatility and demonstrates understanding of user experience principles
• Partners with user experience team to set up tests, measure effectiveness, solve problems, and create communication content that meets user experience goals
• Expertly presents and 'sells' content and design solutions to senior management, project teams, partners, and stakeholders
• Ensures the success of the strategy
• Participates in discussions on user-centered design principles, visual design, user behavior, interactions, and Vanguard's brand
• Plans communication content in consideration of universal design principles and tags content
• Provides creative direction and guidance on messaging and/or content strategy across mediums
• Leads the creation of new approaches or processes with a 1-3 year outlook
• Serves as a mentor to less experienced writers by providing specific feedback

Requirements

• Five years related work experience
• Two years in user experience, digital marketing, or similar preferred
• Undergraduate degree or equivalent combination of training and experience
• Graduate degree preferred

Benefits

• Flexible working model
• Professional development opportunities