Key skills
ERPCommunication
About this role
Role Overview
- Handling support tickets including analysis, prioritization and resolution
- Assisting customers in using the ERP p/5 solution
- Collaborating with internal departments to develop sustainable solutions
- Identifying improvements for support and service processes
- Supporting the optimization of handovers from consulting to support
Requirements
- Technical understanding
- Initial experience in ERP support or working with ERP systems
- Subject-matter knowledge of business processes, e.g., financial accounting, materials management, asset accounting or controlling
- Clear and service-oriented communication
- Very good German language skills
Tech Stack
- ERP
Benefits
- Flexible working time models
- Modern working environment
- Individual professional development
- Sports and social events
- Health and sustainability offerings
- Attractive pension/retirement benefits