Leading and managing initiatives that support the successful delivery of new process and standardization to our internal customers
Overseeing all aspects of project planning, execution, and implementation
Collaborating with cross-functional teams, including technical resources and client stakeholders
Managing projects impacting Field Operations Teams to include scheduling cross functional meetings, establishing goals and timelines
OCC support with system enhancements including JIRAs, upgrades, releases, etc.
Creating captivating & impactful presentations that effectively communicate complex business concepts
Translating business needs into engaging narratives for project success
Gathering and analyzing data to assist in project approvals, tracking improvements and identifying trends
Identifying opportunities for process improvement and efficiency gains
Implementing best practices and methodologies
Providing support to the team, including taking meeting notes, documenting key actions
Streamlining operations and ensuring that the team stays focused on their goals
Building and maintaining strong relationships with stakeholders
Effectively communicating project status and progress to all stakeholders
Managing expectations and ensuring alignment with project goals and objectives

Bachelor’s degree or six years of equivalent practical work experience
Excellent communication skills to translate business needs into engaging new processes and perspectives
Strong organizational skills to manage key timelines and effectively communicate with various teams
Good analytical skills including proficiency with Excel and other data analysis tools
Telecom/Cable/Internet Service Provider industry experience
Ability to work independently and as part of a team to ensure seamless collaboration and execution of projects
Experience in a corporate setting, preferably in a similar role, to bring a deep understanding of the demands and challenges of the position
Liaison with business stakeholders and Leadership to regularly update business knowledge content/repository
Maintain organization best practices and design methods in PowerPoint, Google Slides, Adobe tools and other Infographic tools
Ability to manage multiple projects simultaneously and prioritize effectively
Proficiency in project management tools and methodologies
Demonstrated practical experience in Lean Six Sigma methods and techniques (bonus)
Advanced analytical skills including experience with Power BI, SQL and Big Query (bonus)

Competitive medical, dental, vision, and life insurance
An employee assistance program
A 401K plan with company match
Paid time off programs promoting overall wellness through physical, emotional and financial health

Lead Project Manager

Key skills