About this role
Role Overview
- Support testing, scheduling, and customer service operations in a fast-paced healthcare environment
- Provide exceptional customer support via phone, live chat, and email
- Guide customers through website tools and testing device upload processes
- Resolve data upload issues as they arise
Requirements
- 1+ year of preferred customer service or support experience
- High school diploma
- Proficiency in Excel and MS Office
- Knowledge of oximetry/sleep testing equipment a plus
- Excellent phone presence, attention to detail, and multitasking skills
Benefits
- Exceptional customer and patient support via phone, live chat, and email
- Opportunities for professional development
- Commitment to a diverse and inclusive culture