Lead business requirement discovery workshops with stakeholders to capture functional and process requirements.
Translate business needs into solution blueprints and functional designs using Appian LCNC capabilities.
Define end-to-end business architecture, including process flows, capability models, and operating models.
Identify process optimization, digitization, and automation opportunities.
Collaborate closely with Appian developers, architects, and process designers to ensure functional alignment and feasibility.
Develop and maintain BRDs, FRDs, process maps, and solution documentation.
Define KPIs, SLAs, and measurable outcomes for digital transformation initiatives.
Support solution design, presales discussions, effort estimations, and impact assessments.
Ensure solutions comply with governance, regulatory, and compliance requirements.
Provide advisory support on digital transformation initiatives and operating model improvements.

5–8 years of experience in Business Analysis, Business Architecture, or Digital Transformation roles.
2+ years of experience with Appian or similar Low-Code/No-Code platforms.
Strong understanding of BPMN, workflow automation, and case management frameworks.
Experience working on Banking, Financial Services, or enterprise transformation projects.
Ability to design scalable digital operating models and process architectures.
Strong stakeholder management, communication, and workshop facilitation skills.
Experience preparing solution documentation, RFP responses, and estimation models.

Preferred Qualifications

Business Architect – Appian LCNC

Key skills