Customer Service Representative, Dutch

Role Overview

• Serve as the primary point of contact for customers via chat, email, and phone
• Handle customer inquiries and resolve issues with professionalism and confidence
• Manage data updates, service requests, and orders accurately within internal systems
• Deliver tailored solutions based on customer needs and your expertise
• Support multiple customer service projects simultaneously in a dynamic environment
• Perform inbound and outbound sales activities, demonstrating strong sales affinity and confidence in customer interactions

Requirements

• Native / fluent in Dutch both verbal and written
• English is a bonus but not compulsory
• Previous experience in customer service or support, combined with proven sales experience
• Ability to work independently with quick comprehension and problem-solving skills
• Solid computer literacy and reliable handling of data
• Strong communication skills and enthusiasm for customer interaction in a remote setting
• Access to a stable internet connection and a quiet home office environment

Benefits

• Work from anywhere with full flexibility in location and schedule
• Company-provided equipment to support your daily tasks
• Comprehensive paid training and structured onboarding program
• Permanent employment contract offering stability and security
• Competitive compensation with flexible working hours
• Fully remote hiring and onboarding process
• Collaborative digital community with strong team support and engagement initiatives