Support Monitoring & Diagnostic (M&D) Center’s local platform
On Site Monitors, peripheral devices, associated network equipment and applications
Improve data availability from controller and other site devices such as vibration, dynamics, and plant data
Support and improve OSM health management for the fleet
Work with development team to test new applications and provide input on enhancements and defects
Support fleet improvement and update initiatives as needed
Drive issue resolution for both internal and external customers
Support initiatives to improve data quality and trip reliability
Implement automation efforts to support proactive issue prevention and/or resolution
Draft training and troubleshooting documentation
Lead lean initiatives across cross functional teams

Bachelor's Degree in related IT/Engineering field
Electrical, Mechanical, Computer Science/Information Technology, Instrumentation, Controls, or equivalent knowledge and experience
1
3 years working with and supporting GE Controller, Bently or other M&D Field Products
1-3 years working with ControlST Software (ToolboxST, WorkstationST, etc)
Working knowledge of Windows Server (2016, 2022,2025)
Experience working in an independent and highly matrix environment, coordinating across multiple sites, functions, and time zones

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

Support Engineer – Sustaining Local Platform

About this role