Post Sales support of customer issue
Own the resolution of post-sales technical customer issues
Level 1,2,3 Technical Support – Resolves post sales Technical Issues
Includes direct people management responsibility including staffing and performance development
Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy
May lead small projects with low risks and resource requirements

This role requires advanced experience in the Services & Technical Support
Knowledge level is comparable to a Bachelor's degree from an accredited university or college with 4+Years of work experience

Operations Center Service Engineer

Key skills