Conduct HRC EDD risk assessments for units supported by the HRC Team and ensure that the Global Standards for Client Risk Management (CRM) and EDD are executed consistently
Partner with the FIU, Insights & Analytics, and Global AML Compliance to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach
Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met
Create an environment and culture that allows us to attract and retain high performing employees
Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management
Attend and actively participate in team discussions, coaching sessions, and the development and testing of new initiatives/ processes as required
Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures
Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained
Provide feedback to the Manager/Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures

2+ years of strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing
Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk
Knowledge of and/or experience in AML Compliance, Financial Crimes investigations (within law enforcement or banking), Financial regulatory body, or banking/finance
Effective and strong written and oral communication skills
Post-secondary education or equivalent experience
Quality Assurance and Coaching Experience Nice to have
CAMS certification

A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Commissions and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

Manager, High Risk Client Management

Key skills