Internal Communications Specialist

Role Overview

• Develop, write, edit, and proofread a variety of communications, including internal announcements, newsletters, intranet content, social media posts, presentations, and executive communications
• Provide support for external communications, including drafting press releases, thought leadership articles, and website content
• Assist with planning and executing employee communications campaigns, ensuring timely and effective delivery of messages that drive engagement and alignment across the organization
• Maintain editorial calendars and assist in scheduling communications to avoid conflict and ensure strategic timing
• Support CRC Group’s social media presence by drafting posts, selecting visuals, and coordinating approvals
• Assist with updating website content, ensuring accuracy, consistency, and alignment with messaging objectives
• Collaborate with business unit leaders, the marketing team, and creative staff to ensure communications meet business needs and reflect a unified corporate voice
• Ensure all communications reflect CRC Group’s marketing communication service standards, tone, and brand identity
• Contribute to measurement and reporting of communication initiatives, tracking performance metrics and assisting with recommendations for continuous improvement
• Maintain awareness of industry trends and best practices in corporate and internal communications

Requirements

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field required
• 3–5 years of experience in corporate communications, internal communications, public relations, or content development, preferably in insurance, financial services, or professional services
• Exceptional writing and editing skills, with the ability to craft clear, concise, and engaging content tailored to varied audiences
• Strong attention to detail, editorial rigor, and understanding of style, grammar, and tone
• Familiarity with social media platforms and digital content best practices
• Experience working with content management systems (CMS) for web and intranet updates preferred
• Strong organizational and time management skills, with the ability to manage multiple projects and deadlines in a fast-paced environment
• Proven ability to work both independently and collaboratively as part of a high-performing communications team
• Strong interpersonal skills and demonstrated ability to work effectively with stakeholders at all levels of the organization

Benefits

• Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance
• tax-advantaged savings accounts
• 401(k) plan with company match
• generous paid time off programs
• including company holidays
• vacation and sick days
• new parent leave
• support for a diverse workforce