About this role
Role Overview
- Troubleshoot, diagnose, and repair equipment onsite at pharmacies and remotely by phone
- Administer training and support to pharmacy staff when needed
- Diagnose customer workflow issues and optimize ScriptPro system performance
- 80% or more travel is an essential function of this job and is required
- Physical demands of this role require lifting up to 55lbs unassisted, and lifting up to 120lbs, push/pull up to 800lbs assisted
- Climb various ladder types, lifting and stacking servers, mounting monitors, computers, or status screens
- Must be available with phone on and responsive 24/7 during scheduled shift
Requirements
- Bachelors degree in Electronics or Computer Science, or equivalent work experience is preferred
- Experience with computer systems repair and a strong mechanical aptitude
- Must be 21 years old or older
- General knowledge of IT, Windows NT/XP/7/8/10
- Must be able to lift 70+ lbs. daily, including when traveling by auto or air
- Must be available to work as needed and assigned
- Maturity and integrity are a must
- Strong organizational and customer service skills
Benefits
- Medical, Dental, Vision insurance
- Short-Term Disability
- Company Paid Life Insurance & Long-Term Disability
- 24/7 on campus Gym
- Vitality Wellness Program
- Paid Time Off (PTO)
- Maternity, Paternity, Adoption Leave
- Nine (9) paid holidays
- Paid volunteer hours
- Employee Assistance Program
- Company-sponsored events and team-building activities
- 401(k) Retirement Plan with company match
- Financial investment services
- Employee discounts on products and services