About this role
Role Overview
- Establish an advisory relationship by identifying current and potential needs and supporting client retention.
- Advise members and clients on specialized products and services and ensure member/client satisfaction
- Review client needs and compile and analyze data.
- Handle requests and follow up as needed
- Assist members and clients, listen to their needs and propose personalized solutions
- Help identify your unit’s operational risks and opportunities for improvement
- Stay on top of the latest standards, products and services in your field
Requirements
- College diploma in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment