Support the successful delivery of Loop1’s professional services by coordinating project logistics, schedules, communication, and documentation for U.S.-based clients
Create, schedule, and maintain project plans, timelines, and logistics for U.S. service engagements
Prepare and facilitate project kickoff meetings; distribute notes and action items
Track prerequisites and verify that required technical environments are ready before project work begins
Serve as a primary point of contact for clients during the project lifecycle
Manage client expectations and provide regular project status updates
Document changes, progress updates, risks, and exceptions
Collaborate closely with Engineering, Sales, and Service Delivery leadership
Maintain accurate and organized documentation for all assigned projects
Match engineering resources to engagements based on skills and scope
Support time tracking to reflect accurate progress and deliverables
Identify potential follow-on service needs and pass opportunities to Sales
Ensure project documentation aligns with Loop1 delivery processes and quality standards
Contribute to continuous improvement of project workflows
Support adoption of tools, templates, and operational best practices

Strong organizational skills and attention to detail
Ability to document work clearly and consistently
Demonstrated ability to manage timelines, deadlines, and task follow-through
Strong interpersonal and communication skills
Ability to work effectively with cross-functional teams
Comfortable supporting U.S. clients and working within U.S. time zones
Ability to work independently and as part of a global team
Associate degree or equivalent experience (preferred)
Familiarity with Microsoft Project, ServiceNow PPM, or similar tools (preferred)
General understanding of IT, networking, infrastructure, or cloud concepts (preferred)
Exposure to SolarWinds or Cisco networking environments (preferred)

Project Coordinator

Key skills