Customer Service Engineer, Diagnostics

Role Overview

• You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• You will be servicing DX Equipment in the Billing, MT area.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Requirements

• Minimum high school diploma; technical Associates Degree or equivalent preferred.
• Proficient in the use of tools and service test equipment.
• 5+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Valid driver's license, ability to drive independently day and night, and good driving record required.
• Knowledge and experience performing service, preventative maintenance and modifications on DX Equipment at customer sites with minimal supervision.
• Strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology.
• Experience with electronics, hydraulic and pneumatic systems.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time