Locate and alleviate trouble with damaged equipment or wiring.
Readjust equipment, repair, or replace inoperative equipment and test for operation.
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Performs repair and/or inspections of intrusion detection, IP CCTV, Access Control systems and fire alarms (if applicable).
Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
Tests operation of system to the customer monitoring center to properly establish service connectivity.
Complete all forms accurately and customer paperwork as required.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.

6+ years in low-voltage or security industry.
Excellent general knowledge of major security manufacturer platforms.
Valid driver's license with an excellent driving record.
High school diploma or GED (General Education Development)
Ability to pass thorough background and identity checks. This includes Gov't, FEMA, DOD, DEA and US Marshals.
Well Versed in Access Controls, CCTV, Burglary and Fire Alarms in Commercial Applications
Ability to read blueprints and schematic drawings.
Ability to operate hand and power tools.
Ability to unload ladder from fleet vehicle and climb ladder.
Ability to always operate fleet vehicle in a safe manner.
Ability to communicate and provide excellent customer service.

Security Service Tech

About this role