Leading the operational team through pilot, training, and go-live phases.
Driving performance, KPIs, pipeline management, and quality standards.
Coordinating TP Global PMO, and leadership teams.
Implementing processes, reporting systems (Salesforce, Gong), and compliance frameworks.
Preparing the project for scale with repeatable best practices.

Currently holds a Cluster Manager position or minimum 2 years of experience as Team Sales Manager
Proven historical data of leading high performing teams
University degree
C1 to C2 level of verbal and written English
Strong presentation, analytical and problem-solving skills
Demonstrated people motivation and development skills
Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
Strong written and verbal communication skills, proficient in business writing
Ability to work with multiple projects simultaneously in a complex environment
Experience in working in multilingual environments is a plus

Desirable Skills

Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information

Operations Manager

Key skills