Maintaining an in depth working knowledge of the NetSuite and other internally developed databases by updating and maintaining all customer information, records, payments and deposits into the NetSuite, Salesforce and CMS system and balancing checks and payments to batch totals.
Researching and processing unidentified deposits and bank transfers and monitoring all un-applied payments to ensure the prompt and proper recording of revenue.
Researching and processing aged AR and aged customer credits to maintain integrity of overall AR balances and reporting.
Maintaining an accurate customer database by performing timely data entry processing for all customer/member orders, registrations, memberships, subscriptions, renewals, address changes, billing and invoices processes.
Aiding in billing ensuring that invoices are processed into customer portals timely.
Maintaining detailed records of access points for all portals.
Processing and depositing payments received for SAE, PRI and affiliates that require specialized handling, in a prompt and accurate manner.
Handling various credit and collection responsibilities.
Additional Projects as Assigned
Requirements
Associates degree in accounting.
2 years of accounting experience.
Will accept a High School Diploma with 3 years of relevant accounts receivable experience.
Exceptional communication skills.
Excellent relationship building skills and customer focus.
Excellent computer skills (Netsuite, CMS, Excel, Word, Outlook, Web).
Extensive product knowledge.
Strong organizational skills and project management skills.
Ability to act as a liaison to customer with various internal departments.
Ability to establish, meet deadlines and goals, and make decisions independently.
Ability to manage multiple concurrent project/tasks in a fast-paced environment.