Supports the planning, design, development, and implementation of efficient business, financial, and operational systems
Gathers and analyzes user requirements
Develops business cases and creates detailed reports that identify system issues and propose solutions
Engages with decision makers, system owners, and end users to define business, financial, and operational requirements
Conducts interviews, workshops, site visits, and workflow analyses to gather and clarify user needs
Cultivates strong relationships with key stakeholders to support collaborative solution development
Prioritizes system and business requirements in partnership with stakeholders and project teams
Reviews business requirements and functional specifications through peer assessments to ensure accuracy and alignment
Co-leads design and prototyping sessions with Business Process Engineers to improve processes and information flow
Creates system models, specifications, and diagrams to translate user requirements into viable solution options
Manages requirement statuses throughout the project lifecycle while supporting testing, solution evaluation, and continuous improvements to requirements-gathering processes

A university degree in computer science, computer engineering, commerce, or business administration or an approved equivalent combination of education and experience
Minimum 7-10 years of experience providing project implementation and support for large Enterprise ERP implementations (Workday specifically)
Practical knowledge of web-based solution development, including system interfaces to vendor and Cloud-based platforms
Experience conducting requirements analysis, preparing system design proposals, and performing cost/benefit and solution testing activities
Background in overseeing the functional and technical implementation of web-based software and hardware solutions
Technical proficiency in .NET, modern programming languages, and relational database design using Microsoft SQL Server
Demonstrated ability to collaborate with clients, end users, and IT teams while managing expectations and building strong relationships
Proven experience supporting digital transformation initiatives involving SaaS or PaaS environments and database operations
Ability to adapt in changing environments, work independently, manage multiple priorities, and contribute collaboratively toward organizational goals; non-profit experience an asset

Senior Business Analyst

Key skills