Social Media Community Management Specialist

Role Overview

• Support community management efforts across Vanguard’s social media platforms
• Assist with day-to-day social media operations and proactive engagement
• Use social listening tools to identify trends and engagement opportunities
• Help maintain consistent brand voice by applying approved messaging and tone
• Support execution of community engagement strategies developed by senior team members
• Engage with social media communities by moderating posts and comments

Requirements

• Foundational understanding of social media platforms
• Experience using social media management or listening tools such as Talkwalker, Meltwater, or Khoros
• Familiarity with platforms such as LinkedIn, Reddit, Meta, X
• Strong written communication skills with attention to tone and brand standards
• 1–3 years of experience supporting social media accounts or related work
• Undergraduate degree or equivalent combination of training and experience

Benefits

• Hybrid working model designed for flexibility
• Opportunities for professional development