Build and maintain strong executive-level relationships with key partners
Develop and execute the Trusted Partner Ecosystem strategy aligned to corporate and solutions roadmaps
Define, measure, and achieve performance goals associated with the TPE, including partner satisfaction, revenue growth, utilization, and outcomes
Identify, evaluate, and prioritize new partnership opportunities and emerging solution categories
Partner with Sales, Customer Success, and Consulting teams to drive Trusted Partner unit sales and growth opportunities, including building direct relationships with select customers and advisors
Collaborate with Marketing to elevate the Trusted Partner Ecosystem brand presence and generate pipeline (webinars, conferences, thought leadership, campaigns)
Work cross-functionally with Marketing, Operations, Clinical Operations, and Product to improve member engagement and utilization strategies
Partner with Product & Technology to align on integration priorities (e.g., SSO, data exchange, reporting, outreach workflows) to drive incremental utilization and customer satisfaction
Provide strategic input on new capabilities and partnership expansion opportunities aligned with enterprise strategy
Oversee contract negotiations and partner agreements in collaboration with Legal; ensure effective contract execution and compliance
Partner with Finance to support revenue forecasting, revenue recognition, and financial performance of the TPE program
Collaborate with Sales Operations to ensure accurate bookings and utilization assumptions
Monitor market trends, competitive landscape, and industry developments to inform strategic positioning
Requirements
12+ years of experience in healthcare, benefits, or related industry; experience in healthcare channel partnerships or platform-based ecosystems preferred
5+ years of people leadership experience, including leading cross-functional or distributed teams
Bachelor’s degree required; MBA or relevant advanced degree preferred
Strong understanding of solution categories within the healthcare and employer benefits ecosystem