Senior Director, Strategic Partnerships – Healthcare

Role Overview

• Build and maintain strong executive-level relationships with key partners
• Develop and execute the Trusted Partner Ecosystem strategy aligned to corporate and solutions roadmaps
• Define, measure, and achieve performance goals associated with the TPE, including partner satisfaction, revenue growth, utilization, and outcomes
• Identify, evaluate, and prioritize new partnership opportunities and emerging solution categories
• Partner with Sales, Customer Success, and Consulting teams to drive Trusted Partner unit sales and growth opportunities, including building direct relationships with select customers and advisors
• Collaborate with Marketing to elevate the Trusted Partner Ecosystem brand presence and generate pipeline (webinars, conferences, thought leadership, campaigns)
• Work cross-functionally with Marketing, Operations, Clinical Operations, and Product to improve member engagement and utilization strategies
• Partner with Product & Technology to align on integration priorities (e.g., SSO, data exchange, reporting, outreach workflows) to drive incremental utilization and customer satisfaction
• Provide strategic input on new capabilities and partnership expansion opportunities aligned with enterprise strategy
• Oversee contract negotiations and partner agreements in collaboration with Legal; ensure effective contract execution and compliance
• Partner with Finance to support revenue forecasting, revenue recognition, and financial performance of the TPE program
• Collaborate with Sales Operations to ensure accurate bookings and utilization assumptions
• Monitor market trends, competitive landscape, and industry developments to inform strategic positioning

Requirements

• 12+ years of experience in healthcare, benefits, or related industry; experience in healthcare channel partnerships or platform-based ecosystems preferred
• 5+ years of people leadership experience, including leading cross-functional or distributed teams
• Bachelor’s degree required; MBA or relevant advanced degree preferred
• Strong understanding of solution categories within the healthcare and employer benefits ecosystem
• Experience supporting enterprise, mid-market, and/or channel sales models
• Demonstrated ability to influence executive-level stakeholders internally and externally
• Proven experience leading cross-functional strategic initiatives
• Experience negotiating and managing complex contracts and partnerships
• Strong financial and operational acumen, including revenue forecasting and performance tracking
• Exceptional written, verbal, and executive communication skills
• Demonstrated ability to identify business risks and proactively drive resolution
• Comfort working in a dynamic, growth-oriented organization
• Willingness to travel as needed
• Experience in account management, partnerships, or sales leadership preferred

Benefits

• Competitive medical, dental, and vision coverage
• Competitive 401(k) Plan with a generous company match
• Flexible Time Off/Paid Time Off, 13 paid holidays
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
• Mental Health and Wellness benefits