Ensure stable operation of our planning solutions (including SP-Expert and Plano WFM) in an environment with many dependencies.
Troubleshooting, analysis, and resolution of incidents and problems in collaboration with the business and vendors.
Further development and optimization of existing solutions – both in the application and in the database.
Work with integrations and data flows between the planning systems and other Falck systems.
Break down and estimate tasks from the team’s backlog in an agile setup.
Document solutions, flows, and processes (in English) and continuously maintain existing documentation.
Maintain a close dialogue with the business about needs, prioritisation, and expectation management.

Experience with operation and development of business-critical applications.
Used to working in a vendor setup and with teammates working remotely from different locations (Denmark, Poland, and India).
Good understanding of: application performance, integrations and data flows, system architecture and general application operations.
Strong in T-SQL and curious about new possibilities in SQL Server – e.g. effective use of JOIN, CROSS APPLY, OUTER APPLY and optimization of complex queries.
Preferably a background as a software or BI developer with knowledge of Microsoft technologies, e.g.: Visual Studio, .NET Framework and .NET Core, ASP.NET (MVC/Web API) and preferably Blazor or other modern technology.
Fluent in both, Danish and English.
Knowledge of agile planning tools (e.g. Azure Devops) is preferred.
Knowledge of SP-Expert, Plano or other workforce/planning systems is an advantage, but not a requirement – most important is that you have a solid technical foundation and the desire to learn about the domain.

Application Manager – Planning

Key skills