Help users deploy and scale Temporal in cloud-native environments.
Troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions.
Engage with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.
Develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC).
Independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices.

9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
Minimum of one year experience in an internal or external customer-facing role.
Passion for helping others regardless of who they are or how they act.
Experience working with or as part of remote teams.
Strong written and verbal communication skills.
Seek to understand first, lead with data, and rely on facts.

Unlimited PTO, 12 Holidays + 2 Floating Holidays
100% Premiums Coverage for Medical, Dental, and Vision
AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
Empower 401K Plan
Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

Staff Developer Success Engineer

Key skills