Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
Good negotiation and sales skills
Manage renewals, client retention in line with targets and compliance
Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed
Ensuring all files are up to date on Relay
Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products
Take personal responsibility for delivering the highest level of accuracy and quality in your work
Deal with all requests internal / external in a timely and efficient manner
Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives
Ensuring all compliance standards are met during all processes
Requirements
APA Required
CIP preferred
Experience working in a fast-paced environment
Knowledge of Relay an advantage
Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks