Key skills
ASP.NETServiceNowSOAPSQL.NETC#CJiraAgileProblem SolvingCollaboration
About this role
Role Overview
- Provide L3 support for .NET applications built using C#, ASP.NET/.NET Core, and related technologies
- Troubleshoot application issues including crashes, performance bottlenecks, memory leaks, threading, and integration failures
- Support application specific services (e.g., IIS sites, app pools, Windows Services, background jobs)
- Analyze logs, exceptions, and metrics using Event Viewer, application logs, and monitoring tools
- Support REST/SOAP APIs and resolve authentication, authorization, and data issues
- Perform SQL troubleshooting: query optimization, stored procedures, and indexing support
- Support deployments and releases in collaboration with DevOps and infrastructure teams
- Participate in ITIL processes (Incident, Problem, Change) using ServiceNow/JIRA
Requirements
- ~3 years of experience in .NET application development or support
- Strong troubleshooting and problem solving skills
- Familiarity with Agile and DevOps delivery models
- Bachelor’s degree in Computer Science or equivalent degree
Tech Stack
- ASP.NET
- ServiceNow
- SOAP
- SQL
- .NET
Benefits
- Professional development opportunities
- Continuous improvement processes