Role Overview
- You’ll own the end-to-end integration experience for Eve’s customers, from contract signed to integration live and usable.
- Eve integrates with multiple major case management platforms, each with its own API patterns, authentication models, deployment quirks, and edge cases.
- Your job is to figure out the right integration path for each customer and drive it to completion.
- This is not a project management role, but it’s not a pure engineering role either.
- You’ll split your time between hands-on technical work (configuration, validation, debugging, scripting) and customer-facing delivery (implementation planning, expectation setting, vendor coordination, internal handoffs).
- You sit on the Customer Success team and partner daily with Engineering.
- You own the customer-facing integration experience, determine what the integration path should look like, and feed requirements back to Engineering for productization.
- You define what needs to be built; Engineering builds it at scale.
Requirements
- 3-5+ years building, configuring, and debugging production API integrations (REST APIs, pagination, rate limiting, retry logic)
- Experience owning implementation delivery end-to-end, not just building integrations but driving them to completion with customers
- Proficiency in Python or Node.js (Python preferred) for scripting, data transformation, and API orchestration
- Hands-on experience with OAuth 2.0, JWT, token refresh cycles, and permission/scoping troubleshooting
- Comfortable working with webhooks and debugging common failure modes (expiry, missed events, configuration drift)
- Experience mapping data across systems that represent the same concepts differently
- Strong communication skills for customer calls, vendor negotiations, and internal coordination
- Interest in legal technology and how law firms operate
Tech Stack
- JavaScript
- Node.js
- Python
Benefits
💰 Competitive Salary & Equity
💹 401(k) Program with Employer Matching
️ ⚕️Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🧑💻 Autonomous Work Environment
🖥️ Office Setup Reimbursement
🏝 Flexible Time Off (FTO) + Holidays
🚀 Quarterly Team Gatherings