Own the RFP response process, track deadlines, assign sections, and keep the team on schedule.
Coordinate cross-functional input from sales, product, and legal for RFP responses.
Create polished pricing proposal documents from sales pitch materials and deal parameters.
Maintain a library of reusable RFP content, boilerplate responses, and approved language.
Build and update prospect pitch decks, one-pagers, and tailored presentation materials.
Maintain and organize the sales asset library (case studies, battle cards, ROI templates) so the team stops recreating the same slide every quarter.
Support multiple Account Executives and Sales Engineers simultaneously with timely turnarounds on time-sensitive requests.
Conduct prospect brand research to inform pitch customization and executive briefings.
Monitor competitive landscape, pricing changes, product launches, and positioning shifts and keep internal intel current.
Compile win/loss data and package insights the team can actually act on.
Manage the deal desk process end-to-end: routing approvals, tracking deal exceptions, and ensuring nothing stalls in a queue.
Coordinate contract redlining workflows, routing agreements through legal, tracking versions, and managing signature processes via DocuSign or equivalent.
Ensure new won opportunities are properly onboarded into internal systems and the right teams are looped in before handoff to Customer Success.
Requirements
1-3 years of relevant experience in Business, Marketing, Sales or eCommerce.
Obsessively organized: you track deadlines before anyone asks and nothing falls through the cracks.
Strong written communication skills: you can turn rough notes into clean, polished documents.
Tool fluency: Comfortable working across multiple tools (Google Workspace, DocuSign), or a fast learner on new platforms.
AI-savvy: Ability to use AI tools (ChatGPT, Claude) to create automated workflows to keep our Sales team moving efficiently.
Multi-tasker: Able to manage competing priorities from multiple stakeholders without losing your head.
Curious: Genuinely curious about B2B SaaS, retail technology, or enterprise sales cycles.
Bonus Points: Sales support experience, familiarity with retail, eCommerce or POS technologies, familiarity with Salesforce CRM, exposure to contract management or legal routing workflows, interest in retail, fashion, or omnichannel commerce.
Benefits
Generous PTO and R&R: We prioritize your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax.
Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge.
Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximizes your productivity.
Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life.
Financial Rewards: As part of our team, you'll have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance.