Recruit, hire, and develop AI Solutions Engineers, coaching the team on technical quality, customer engagement, and career growth
Set and maintain the technical bar for specifications, evaluation frameworks, and customer deliverables
Own SE capacity planning and account coverage; partner with AE leadership on deal strategy, engagement prioritization, and pipeline forecasting
Establish team processes and playbooks for discovery, spec development, and knowledge sharing
Lead technical conversations on select strategic accounts, including scoping, solution design, and partnership with customer research teams
Serve as escalation point for technically complex or high-stakes customer situations
Requirements
5+ years of experience in applied ML, AI solutions engineering, technical presales, or research-intensive customer-facing roles
2+ years managing or leading technical individual contributors, ideally in a presales or solutions engineering org
Strong expertise in frontier AI concepts including LLMs, training data pipelines, evaluation methodologies, post-training techniques (RLHF, DPO, RLAIF), and domain areas such as coding agents, reasoning, multimodal models, or RL environments
Experience operating against revenue or pipeline goals in a GTM organization
Excellent communication skills, able to coach a team, partner with sales leadership, and engage credibly with customer researchers
B.S. in Computer Science, Machine Learning, or related field