Define and own the AI Experiences vision, principles, and roadmap across Comcast Business.
Drive AI integration into products and experiences.
Coordinate AI initiatives across Comcast Business.
Translate enterprise AI strategy into experiences that improve customer satisfaction.
Identify, prioritize, and scale high impact AI use cases across customer, employee, and operational experiences.
Own the strategy, roadmap, and evolution of the Comcast Business Virtual Assistant.
Define and lead the agent and agentic AI roadmap.
Ensure assistants and agents are trusted, explainable, secure, and outcome driven.
Drive convergence toward reusable agent platforms and capabilities.
Own the experience layer of AI enabled products and services.

Executive Director – AI Experiences

Key skills