Regional Sales Coordinator

Role Overview

• Coordinate the sales routines of sales representatives:
• Pre-sales: provide support in preparing materials, including analysis of the customer’s purchase history and assistance in preparing quotes, presenting data that justify costs, margins and security for the customer.
• Sales: ensure compliance with Universal’s commercial policies and strategies; accompany and support negotiations and order closing with the customer as needed. Facilitate the business with the customer and, when necessary, request support from the regional manager.
• Post-sales: ensure that sales representatives are monitoring delivery deadlines, requests for exchanges and/or returns, complaints, etc.
• Develop people: provide continuous feedback to develop employees and directly contribute to the improvement of their performance.
• Map the team’s main training needs and schedule development training for technical skills (CTF) or behavioral skills.
• Train sales representatives on how to position products by demonstrating benefits that differentiate them from competitors to increase customer confidence.
• Teach sales representatives how to build a relationship of trust and respect with customers.
• Routine Management – GEROT: perform daily timekeeping checks, adjustments, and management; perform daily mileage checks, adjustments, and management; route management (check-in); conduct daily routes together with sales representatives and regional coordinators; act as the company’s representative/witness when necessary; report deviations to HR for analysis and for possible disciplinary actions when needed; implement disciplinary measures; provide individual feedback and guide the team regarding company policies; act as guardian of company rules and flag deviations for resolution; hold weekly team meetings; conduct individual feedback meetings with team members.
• People management: set area targets aligned with the company’s objectives and mission; motivate the team and always ensure the best results with quality and agility; guide the team to pursue continuous development, new knowledge, and innovation; conduct cultural rituals with assertiveness and quality, according to established frequency and deadlines; act as an ambassador of the culture and values of Grupo Universal Soluções Automotivas.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related fields;
• Experience in the automotive sector (preferred);
• Experience in process and people management;
• Knowledge of the region; candidates with field experience will be a plus;
• Reside in São Paulo City (North Zone);
• Field experience in São Paulo City and the coastal region.

Benefits

• Medical Insurance 🏥🩺
• Dental Insurance 😁🦷
• Food Allowance 🛒🥖
• Meal Allowance 🍽️🥗
• Mileage Reimbursement 💳🚗
• Company Fleet 🚗✔
• Commission on Revenue 💵💰
• Total Pass (wellness benefit) 🏋️‍♂️🩰
• Pharmacy Partnerships 💊🩹
• SESC Partnership 🎭🏊‍♂️
• Discount on Our Products 💵📦
• Birthday Day Off 🎂🎉
• Life Insurance 🤍🤞
• Benefits Club – Partnerships with educational institutions 📚🤝
• Corporate University – Exclusive training platform 🎓💻