Processes employee data transactions and open job requisitions within Workday.
Maintain ongoing data changes throughout the employee lifecycle.
Act as primary support for US HR teams and provide secondary support to international regional teams.
Reviews, analyzes and understands data prior to processing, reaching out to HR partners or managers as needed.
Administers WFA portion of the Online Time and Attendance (OTA) process for union employees.
Audit HR systems to ensure correct information has been input and processed.
Process data correction requests and work with HR to identify issues.
Counsel HR when correction may impact other employee data.
Work with P&C Operations Management to coordinate with technology team for enhancements.
Respond to ServiceNow (SNOW) tickets within appropriate Service Level Agreements.
Support teams across the organization on various system testing efforts.
Supports data changes related to large company-wide activities.
Review and prep data for mass data loads.
Assist other WFA team members with workload when needed.
Assist in maintaining accurate and up to date process guides for the WFA team.
Process Separation/Layoff transactions in Workday and coordinate with Payroll team as necessary.
Troubleshoot payroll, timecard and check issues with Payroll.

Minimum 2 years Human Resources administrative or related experience required, preferably from a global environment
Must be able to maintain confidentiality and use confidential information appropriately.
High School diploma or equivalent experience in related field required.
Must be fluent in English.
Experience with Workday HR/payroll or other SaaS payroll tools preferred (SAP or PeopleSoft), including EIB data loads.
Strong skills required with Outlook, Excel, Word and PowerPoint.
Strong relationship skills. Experienced in building and maintaining effective collaborations.
Recognized for reliability, integrity, and trustworthiness.
Skilled in process improvements and problem solving, taking initiative to own work projects/tasks.
Excellent planning, time management, prioritization, and follow-up skills.
Strong analytical skills and attention to detail.
Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels in English.
Must have flexible and adaptable attitude to cope with fast changing and complex environment.

Workforce Administration Specialist

Key skills