Acts as an in-house consultant to HRBPs and all levels of management in enterprise-wide employee Learning and development, department specific training needs, employee education assistance program, management of employee development requests
Works closely with the HR business partners in identifying individual and group development opportunities by defining, developing, implementing, and evaluating strategies and programs to improve business effectiveness.
Responsible for identifying, researching, designing, managing, and delivering programs to meet the development needs of the business
Develop a comprehensive enterprise-wide development programming to support all levels of the organization
Works closely with the Senior Director, Learning & Development, Director, Talent Management, Director, Change Management, and VP, HR Centre of Excellence and Senior Director, People & Culture for competency development, and leadership development
Supports the team with needs assessment and strategic planning to ensure development of human capital to meet outlined business objectives
Gain cross-functional support for key objectives and priorities through collaborative relationships
Design cross-functional experiences to accelerate development for targeted talent pools
Maintenance of all internal Academy programs: employee curricula, inventory of resources and tools
Performs special projects and other duties as assigned

Bachelor’s degree in, Education, Human Resources Management and Certifications in training
Experience in front-end analysis, learning design methodologies including asynchronous online design and development, LMS management and content development, platform delivery and impact measurement and reporting.
Development of job specific, technical and leadership training development
Experience in vendor selection and management
Experience working in a financial services company an asset
Minimum of 8 years’ experience in the area of learning and development
Strong initiative to take on projects and work through to successful completion
Proven ability to build strong relationships, including interfacing and communicating effectively with employees at all levels across the organization
Highly flexible, good tolerance for ambiguity and time-driven deadlines and able to quickly adapt to changing priorities
Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations and effectively resolve
Fluency (written and spoken) in English and French is required to effectively communicate with partners, clients, and colleagues across Canada

Competitive compensation package that rewards and recognizes individual contributions
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Matching contributions to our retirement program
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Regular social events to foster teamwork

Bilingual Senior Learning & Development Manager

Key skills