RV Call Center Technician

Role Overview

• Provide and document complete diagnostic test and repair or replacement services to customers
• Perform electrical, plumbing, carpentry and appliance maintenance
• Track all parts and materials used in repairs or replacements
• Keep supervisor appraised of work progress
• Ensure that the final work product meets quality standards and is inspected by supervisor or designee
• Maintain a safe and clean work area for customers and coworkers

Requirements

• Certification from college or technical school in trade field (HVAC, Electrical, Plumbing, Maintenance, etc.) is certainly helpful
• Minimum of 1-year service technician experience or related fields preferred
• RVIA certification helpful but not required
• Valid driver's license
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
• Prolonged periods of standing, stooping, crawling, and bending
• Exposure to heights and hazards related to working with electrical and welding equipment
• Environmental conditions include heat, cold, humidity, noise, dust and wetness

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On-the-job training opportunities
• Comprehensive benefit package including medical, dental, vision and more!