HR Operations Manager, HRIS, Data Operations

Role Overview

• Serve as the primary global administrator for UKG, overseeing configuration, security roles, business rules, and complex workflows.
• Lead the optimization and maintenance of our HR tech stack, including integrations with Workato, Deel, Awardco, 360Learning, and ClickUp.
• Partner with IT and external vendors to lead system enhancements, UAT testing, and the deployment of new features or automations.
• Own HR data integrity across all platforms; conduct regular audits of organizational structures, compensation alignment, and lifecycle data to ensure a "source of truth."
• Develop and maintain sophisticated HR dashboards (headcount, attrition, DEI, and compensation) using SQL or similar tools to provide actionable insights to leadership.
• Build and maintain audit-ready documentation and SOPs to ensure global compliance and reporting accuracy.
• Oversee the operational execution of the post-onboarding lifecycle, including promotions, international transfers, and terminations, ensuring seamless data flow to Payroll.
• Operationalize core compensation cycles, including annual merit reviews, quarterly bonuses, and equity administration.
• Manage Leave of Absence (LOA) programs via Tilt and UKG, ensuring compliance with local regulations and a smooth experience for employees.
• Lead the HR service delivery model (AskHR via ClickUp), ensuring timely and accurate resolution of employee inquiries regarding benefits, policies, and systems.
• Identify operational bottlenecks and implement scalable, automated solutions to improve the employee experience.
• Support high-impact annual programs such as Open Enrollment and engagement initiatives, ensuring system readiness and data coordination.
• Ensure HR operations are executed in alignment with internal policies and approval frameworks
• Conduct periodic operational compliance reviews and spot audits including employee classification (exempt/non-exempt)
• Verify documentation completeness and alignment with approved changes
• Ensure HR data fields (job, comp, location, etc.) are accurate and compliant
• Identify and escalate data or process risks
• Maintain audit-ready documentation and file management practices
• Run recurring audits: job data, comp entries, cost centers, PTO balances/configurations, reporting structure accuracy
• Correct discrepancies and implement preventative fixes (workflow updates, checklist updates, training)
• Maintain audit trails for lifecycle transactions

Requirements

• 5–8+ years of progressive experience in HR Operations / HRIS roles
• Deep hands-on experience with UKG (required)
• Strong experience managing HR systems, integrations, and workflows
• Experience with HR data analysis and reporting (SQL strongly preferred)
• Proven experience managing employee lifecycle operations
• Familiarity with tools such as Awardco, Lattice, 360Learning, or similar platforms
• Strong understanding of HR data structures and system architecture
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned

Tech Stack

• SQL

Benefits

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) plan with employer match
• Flexible paid time off
• Quarterly wellness days
• Paid holidays
• Unique employee engagement programs