Key skills
Remote WorkSales
About this role
Role Overview
- Deliver customer-obsessed service that drives customer satisfaction and first call resolution
- Provide timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and/or online channels
- Contributes to a team culture that is balanced across people, customer, risk, and performance
Requirements
- Provide outstanding levels of sales and service supporting customers via Face-to-Face interaction and inbound & outbound calls with Everyday Banking enquiries
- Support and educate customers on how to use our digital platforms for personal banking
- Ensures compliance with all internal policies and procedures and external requirements, including legislative requirements
Benefits
- Our team members' wellbeing is a top priority
- a range of benefits and support resources so you can create a healthy work-life balance
- tools that enable remote work to support flexible work arrangements whenever possible
- opens a world of exceptional growth opportunities