Bid & Pricing Consultant

Role Overview

• Responsible for reviewing and coordinating pricing to new and existing clients within TTEC’s BPO segments
• Advising Sales, Finance and Operational leadership on details related to engagement pricing
• Assisting in special projects, which includes developing new pricing methodologies, documenting deal terms, financial analysis, etc.
• Providing and reviewing pricing across all segments to ensure that pricing is timely, accurate and complete
• Continuous development and refinement of pricing models to provide insight to the business and competitive pricing for clients
• Clearly define risks and opportunities within deal structures so that business leaders can make informed decisions
• Monitor pricing outcomes to actual results, industry trends, and integrate learning into pricing strategy and methodology
• Member of cross functional teams of Sales, Client Success, Sales Solutions, Human Capital, Operations, Finance, and Technology to drive the best result for the client and the business
• Drive pricing improvements that incorporate multiple element solutions and solutions across all business units
• Work cross functionally to improve the quality of pricing inputs and outputs
• Leverage process and technology to drive improved accuracy and timeliness of pricing solutions and deal models for both prospective and current clients
• Develop and deliver management reports on a periodic basis as well as provide ad hoc reporting to business leaders on the drivers of profitability by client, program and location
• Research location specific cost structures and model what-if pricing scenarios
• Project-manage multiple stakeholders to come to ideal approaches for pricing individual deals that balances market-competitiveness with profitability
• Updates to client pricing for renewals, CPI, Fx updates, etc.

Requirements

• BA/BS in Finance or Accounting preferred
• Experienced financial professional with three-plus years of financial analysis experience, including financial modeling, budgeting and forecasting
• Must have a very strong understanding of MS Excel functionality and formulas: VLOOKUP, INDEX, Pivot Tables, Combined P&L models, Complex calculations, etc.
• Must be comfortable with the use of technology, use of web-based systems, etc. to solve business problems
• Experience in B2B technology, business services, and/or outsourcing is useful
• Experience supporting international markets and sellers across North America, EMEA, and APAC, with ability to react to and support the demands of each market
• Candidate must have demonstrated experience interacting with all levels of management
• Experience with Hyperion reporting and Oracle a plus
• Experience with Salesforce.com is helpful
• Strong attention to details and a solid analytic skill coupled with the ability to think creatively about opportunities, competitiveness, industry trends and business strategy
• Ability to aggressively manage deadlines and goals, and to communicate findings and conclusions clearly and effectively in written and verbal form in reports, communications and visualizations.

Tech Stack

• Oracle
• React
• SFDC

Benefits

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• A great compensation package and performance bonus opportunities
• Benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)