Manage and maintain Excel spreadsheets for reporting, tracking, and data organization
Ensure accuracy and consistency across all data inputs and outputs
Pull and compile reports from internal systems (e.g., ATS, order tracking systems)
Organize and structure large datasets for easy access and analysis
Validate order files and ensure all data is accurate and complete
Assist with line creation and product setup across platforms such as NuOrder and JOOR
Support retailer setup processes, including templates and onboarding documentation
Assist with drop ship setup and account onboarding workflows
Conduct retailer website audits to ensure product listings, pricing, and imagery are accurate
Identify discrepancies and ensure corrections are made promptly
Maintain high standards of data integrity across all systems
Own and maintain copy documents and retailer setup templates
Organize and manage shared folders, files, and documentation
Provide ad hoc administrative support to the sales team as needed

Strong proficiency in Microsoft Excel / Google Sheets (formulas, filtering, data organization)
High attention to detail with a focus on accuracy
Strong organizational and time management skills
Ability to work independently and follow structured processes
Previous experience in a data-heavy administrative, operations, or virtual assistant role
Experience working with order management systems, CRMs, or e-commerce platforms is highly preferred
Familiarity with platforms such as NuOrder, JOOR, Shopify, or similar is a plus
Excellent written and verbal English communication skills
Ability to communicate clearly and professionally with internal teams
Available to work full-time (9:00 AM – 5:00 PM EST)
Reliable internet connection and a suitable remote work setup
Comfortable working in a fast-paced, deadline-driven environment

Digital Assistant – Sales Support

Key skills