AndroidDNSiOSPowerShellLDAPActive DirectoryAtlassianJiraConfluenceCommunicationRemote Work
About this role
Role Overview
Various tasks in the IT administration of MS Windows Servers, clients, and mobile devices (Apple iOS and Google Android)
Implement system expansions and adjustments
First point of contact for internal colleagues for incidents in 1st
and 2nd-level support
Handle customer inquiries
Ensure smooth onboarding of new colleagues
Set up user accounts and devices
Support users in the use of software and hardware
Document work in the Jira ticketing system
Escalate complex issues to the responsible specialist departments
Ensure reliable operations through IT documentation
Document processes, system adjustments, and changes in Atlassian Confluence
Maintain progress in the Atlassian Jira ticketing system
Requirements
Completed vocational training in IT, e.g., as an IT specialist for system integration (Fachinformatiker Systemintegration) or an equivalent qualification
Experience with ticketing systems such as Atlassian Jira
Basic knowledge in server administration and networking
Familiarity with terms such as DNS, Active Directory/LDAP, Wireshark, PowerShell, and the OSI model
Experience operating MS Windows Servers is an advantage
Experience in IT support or help desk
Technical affinity and a curious mindset
Strong problem-solving skills
Service-oriented working style
Valid driver's license (B or former Class 3)
Willingness to travel for regular regional assignments
Good German and English language skills
Strong teamwork and communication skills
Tech Stack
Android
DNS
iOS
Benefits
Permanent, secure position starting at 30 hours per week with a competitive salary
Remote work options to better balance work and private life
Flexible working hours for greater flexibility in your daily work
30 days of vacation for a balanced work-life balance
Employee share program with discounted terms and free shares
Employee referral program with bonuses of up to €3,000
Bike leasing for environmentally friendly and flexible mobility
Subsidies for gym memberships to promote your health
Childcare allowance to support families
Retirement and health care benefits for long-term security
Eyewear allowance to ensure proper vision at work
Corporate benefits program with numerous discounts from many partners
Personal development through targeted onboarding, further training, and long-term career perspectives
Innovative projects with varied tasks and a modern working environment
Help shape the energy transition through sustainable projects and active climate protection
Highest level of occupational safety through clear standards, training, and the goal of "zero accidents"