Deliver outstanding service to our consumers using our C.H.A.R.M service model
Leads the store team in surpassing performance metrics including sales, consumer service, and charms
Apply analytical thinking & company reporting to find opportunities within the store, empowering the team to make strategic decisions
Lead visual presentation, product flow, replenishment, and operational standards throughout the store
Foster a welcoming, inclusive environment that engages promotes internal growth, and builds an external network of talent
Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities
Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, maintaining cleanliness and recovery standards, etc.

Must be 18 years or older
4+ years of total retail experience, preferably with previous Store Manager experience
Proven leadership skills with the ability to challenge, empower, and drive team results
Strong communication skills (written and verbal) to successfully connect with store team members, operations managers, district managers, and corporate partners
A valid driver’s license and clean driving record may be required
Desire to succeed in a high-growth, fast-paced retail environment
Flexibility in work schedule including availability for nights, weekends, holidays, and extended hours

Retail Store Manager

Key skills