Capture, analyze, and document business requirements for complex telecommunications processes across RAN, FTTX, IP-CAN, transport, and logical/physical inventory layers
Translate stakeholder needs into clear user stories and acceptance criteria for OSS modules supporting network planning, design, optimization, and resource management
Cooperate closely with Engineering (Backend, Integrations), Product, UX, and Telecom Domain Experts to shape the evolution of the CLIN platform
Support backlog refinement, scope definition, and prioritization in a fast‑paced telco environment
Facilitate discovery sessions and technical/functional workshops focused on network modelling, capacity management, and workflow automation
Contribute to functional specifications, process flows, data mapping, and end‑to‑end process documentation related to telecom network lifecycle
Ensure alignment of product decisions with business goals, operational processes and technical constraints of large‑scale telco infrastructures
Support test planning and validate feature readiness, including verification of complex network rules, dependencies, and data integrity

Proven experience as a Business Analyst in OSS/BSS, telecom network management, or large‑scale enterprise systems
Understanding of telecommunications domains such as: network topology modelling, logical/physical layers, RAN, transport, IP addressing, port and resource management
Ability to create precise user stories, acceptance criteria and detailed system interaction descriptions for modules handling complex network logic
Experience working in Agile (Scrum/Kanban) with multidisciplinary product & engineering teams
Strong communication skills across technical and non‑technical groups, including domain architects, network engineers and operational teams
Analytical mindset and ability to solve problems involving algorithmic decision logic, capacity calculation or multi‑criteria evaluations (investment, logistics, product feasibility)
Experience in process modelling (BPMN), data modelling, requirements traceability and documentation for integrated, multi‑module systems
Ability to manage requirements affecting multiple teams and interdependent OSS modules

Business Analyst

Key skills