Key skills
LeadershipProject ManagementProduct ManagementCommunicationSales
About this role
Role Overview
- Establish and maintain operational readiness frameworks for existing products, releases, and product partners
- Define and enforce readiness criteria to ensure offerings are implementable, supportable, and scalable
- Build and standardize processes for ongoing product releases, partner enablement, and cross-functional execution
- Coordinate execution across Product, Professional Services, Sales, Marketing, Support, and Engineering to ensure alignment and accountability
- Serve as the central point of coordination for third-party partners (e.g., AG Mednet, Pharmaseal), ensuring operational alignment and scalability
- Translate product enhancements and partner initiatives into clear operational plans, including workflows, ownership, and delivery models
- Establish and maintain structured customer feedback loops, incorporating insights from internal and external Product Advisory Councils into operational planning
- Identify and resolve gaps between product design and real-world customer usage
- Define and track key metrics related to readiness, operational efficiency, and partner performance
- Provide clear communication on readiness status, risks, and dependencies to internal stakeholders and leadership
- Continuously improve processes and frameworks to reduce friction and support scale
Requirements
- 6+ years of relevant experience in Product Operations, Organizational Readiness, Project Management, and/or Product Management
- Bachelor’s Degree
- Clinical Trial experience preferred but not required
Benefits
- Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
- Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
- Weekly company-wide standup.