Provide technology contribution globally for generator technology and Electrical systems
Lead root cause investigations for issues with significant fleet impact from initial investigation through the CAPA phase
Resolve in depth, technical issues in Generator technology and Electrical systems for customers timely and efficiently
Assure all component designs meet requirements for customers
Support and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, quality and design engineering to fulfill customer needs
Support service programs, fulfillment, and New Product Introduction (NPI) programs
Communicate progress across all levels of the organization, including plant operators and executive leaders
Serve as a thoughtful leader in industry, at conferences, user groups, and customer events
Mentor and develop Generator and Electrical systems product service engineers
Travel to customer locations to support customer technical review meetings and present recommendations to champion GE's commitment to technical solutions
Support unplanned/forced outages to meet availability goals
Provide commercial teams with technical support for sales and services proposal activities
Author knowledge articles as well as customer communications, including: TILs (Technical Information Letter), PSSB (Product Service Safety Bulletin), PSIB (Product Service Information Bulletin), and Safety communications

Bachelor of Science in Engineering or related field
Minimum of 5 years of experience in Generator Engineering and technology
Masters degree in Engineering, preferably electrical, mechanical, materials, or systems engineering, or MBA (desired)
Six Sigma / Lean training experience (desired)
Ability to coordinate several projects simultaneously
Effective problem identification and solution skills
Prior experience in a customer support/facing role; strong commercial mindset (desired)
Anticipates customer needs and ensures that they are met
Self-starter with initiative and interpersonal skills to direct projects and work, of cross-functional nature, with demonstrated ability to drive projects to completion
Ability to work well with teams and communicate requests and requirements clearly
Strong team building skills
Ability to develop relationships across the organization to build loyalty and commitment
Demonstrated analytical and problem-solving skills
Demonstrated project management skills
Ability to drive change across the organization, and with clients, using data and positive relationship building.
Must be willing to travel 10 to 15% domestically and internationally on short notice
Must be willing to work off hours and weekends to support emergency issue resolution based on business need

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
retirement benefits including the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

Lead Fleet Management Engineer – Generator & Electrical Systems

Key skills